We’re proud to support Debt Awareness Week, running from 16–22 March 2026. This national campaign encourages people to seek free, confidential help if they’re struggling with debt, while raising awareness of the barriers that often prevent individuals from reaching out for support.
Throughout the week, our partner PayPlan will be sharing content designed to reassure, educate and empower anyone experiencing financial difficulty. You can find out more about their free debt support at: https://www.payplan.com/
What the Week Covers
- Raising Awareness – Many people delay seeking help due to fear, embarrassment or concerns about their credit score. PayPlan’s content aims to normalise these feelings and make it easier for people to take the first step.
- Accessible support for everyone – PayPlan offers support through phone, live chat, WhatsApp, email and post, along with real‑time translation, BSL interpretation and accessible formats such as large print and Braille. They also hold the BSI Kitemark for Inclusive Service, recognising their commitment to accessibility.
- What to expect from Debt Advice – PayPlan explains what happens during an initial conversation, including a simple budget review and a clear outline of all available options—delivered without pressure and at the individual’s pace.
- Real stories – Throughout the week, PayPlan will share real “Debt Diary” stories showing how reaching out for support has changed people’s lives, helping them move from overwhelm to clarity and confidence.
- Partner impact – The week also highlights the importance of partnerships in helping more people access the support they need. Working together ensures individuals are not left facing debt alone.